Project-Program Process Business Other Classes



BPM-101 Training 
Business Process Management 101
Delivering Customer Value with Quality,
Predictability and Efficiency

(Sat. April 29, 2023 - 8:30am - 11:00am PDT).
Cost: $49.00

Course Registration

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ATS Partners, Inc. ( is an Oakland, CA-based consulting and training firm that assists and guides clients in their transitions from current state to future state, with project/program management, business analysis, and business process management needs. Our instructors must have a minimum of 5 years' industry experience, one or more industry-standard BA certifications, and prior training/instruction experience.

For this particular class
, ATS Partners founder Jay Ashford will be the instructor. He has almost 25 years' experience in the information technology domain, and 12 years' experience as a consulting IT project manager and business analyst. He currently holds the Certified Business Analysis Professional (CBAP) certification from, PMP and ACP certifications from, CSM and CSPO certifications from, and a Lean Six Sigma Green Belt from the Aveta Business Institute.

For almost 6 years, he volunteered as a PMP bootcamp instructor for the San Francisco Bay Area Chapter of the PMI. He earned a BA degree in political-economics from UC Berkeley in 1992, and a Master of Business Administration from St. Mary's College of California in 2009. Please visit his LinkedIn profile for additional information (

BPM 101: Details

: The pace of change in today's business environment is only accelerating, and organizations need to be able to respond quickly to changing business conditions and changes in marketplace dynamics. Business processes, that transform input into output for the benefit of the customer, can be a source of competitive advantage, if managed well.  

: This introductory, instructor-led, online class is designed to give new and aspiring operations managers, team members, process analysts, and business analysts a quick overview of the the discipline of BPM, and how it can be leveraged to optimize a company's offerings in a competitive marketplace. This course is designed for those individuals and teams who want to get up to speed quickly with core BPM concepts, terminology, tools and techniques to improve the way work gets done within their organizations. To facilitate a more interactive learning experience, we limit class size to 8 students.   


  • A brief history and overview of the discipline of BPM
  • The essence of process elements and process modeling to drive clarify and shared understanding

  • Process optimization and improvement utilizing Lean Six Sigma techniques

  • End-to-end process management and alignment with your organization's competitive differentiators

  • Next steps on your journey

WHAT'S INCLUDED: At the conclusion of this 2.5 hour online course, attendees will have:

  • A solid overview of essential BPM concepts, terminology and practices.
  • A read-only copy of the class presentation slides for reference.

  • Ability to use a free modeling tool for future process mapping/modeling efforts.

  • A list of online resources that attendees can pursue to further their knowledge, career development, and possible certification.

  • Free membership in the online community of ATS training graduates, for sharing tips/tricks, industry news/updates, and networking for job leads with fellow BAs.

PREREQUISITES: To access this course, you will need:

  • A camera- and microphone-enabled device such as a desktop/laptop Mac or PC (a tablet could work, but will limit your ability to participate in exercises) with the Zoom online meeting app installed (
  • Reliable broadband internet connectivity

  • Recommended, but not required: A Gmail/Google Apps account, and basic familiarity with Google docs/spreadsheets.

  • Recommended, but not required: Ideally, 1-2+ years of professional work experience, preferably  participating on a project team and/or change initiative.

CANCELLATION POLICY: You can cancel your attendance at least 1 week (7 calendar days) prior to the date of the course and receive a full refund. Cancellations submitted between 6 and 3 calendar days can get credit for the same training class in the future at no additional cost. Cancellations submitted less than 48 hours before the start of class start time will not receive a refund or future credit.

*Please contact us at with any additional questions about this class, or other classes offered by ATS Partners.



Additional courses and course dates are being finalized. Please check back soon for updated information! 
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